Right of withdrawal
1. In accordance with the legal provisions in force, the buyer has the right to withdraw from the purchase without any penalty and without specifying the reason, within the period of 14 days pursuant to art. 57 of Legislative Decree 206/2005 starting from the date of receipt of the products.
2. In the case of multiple purchases made by the buyer with a single order and delivered separately, the 14-day term starts from the date of receipt of the last product.
3. To exercise the right of withdrawal, the buyer is required to inform OLIOCENTRICA Srls of his decision to withdraw from the purchase by means of an explicit declaration to be sent by ordinary mail or by email, indicating the order number, his data and the reason for withdrawal, to the following address:
OLIOCENTRICA Srls
viale Cesare Augusto n. 40
04100 Latina (Italy)
info@oliocentrica.it
4. To meet the withdrawal deadline, it is sufficient for the buyer to send the communication concerning the exercise of the right of withdrawal before the withdrawal period expires (14 days).
5. If the buyer withdraws from the purchase, he will be reimbursed for all payments made in favor of OLIOCENTRICA Srls, including delivery costs, with the exception of additional costs deriving from a possible choice of a type of delivery other than that offered by OLIOCENTRICA Srls, without undue delay and in any case no later than 14 days from the day on which OLIOCENTRICA Srls was informed of the buyer’s decision to withdraw from the purchase. These refunds will be made using the same payment method used by the buyer for the initial transaction, unless the buyer has expressly agreed otherwise; in any case, the buyer will not have to incur any costs as a result of this reimbursement. In the case of payment made by bank transfer, the buyer must provide the bank details: IBAN, SWIFT and BIC necessary for the refund.
6. The goods must be returned intact, in the original packaging, complete in all its parts and complete with the attached tax documentation. Without prejudice to the right to verify compliance with the above, OLIOCENTRICA Srls will refund the amount of the purchase subject to withdrawal within a maximum period of 15 days.
7. As required by art. 56 paragraph 3 of Legislative Decree 206/2005, amended by Legislative Decree 21/2014, OLIOCENTRICA Srls may suspend the reimbursement until receipt of the goods or until the buyer demonstrates that he has returned the goods.
8. The right of withdrawal will not apply in the event that the services and products of OLIOCENTRICA Srls are included in the categories of Article 59 of Legislative Decree 206/2005.





